Shipping Policy

At Electrovastore, we are dedicated to delivering your premium home appliances and kitchen equipment with the same reliability and care you expect from the products themselves. Our shipping process is thoughtfully designed to ensure your items arrive safely, securely, and ready to enhance your daily comfort, all while providing clear and realistic timelines for your planning.


Processing Time

Every order is handled with meticulous attention to ensure your appliance arrives in perfect working condition. After your payment is confirmed, our team conducts a final quality check and prepares your item for its journey with specialized protective packaging. This process typically takes 3–5 business days. During peak seasons, major sales events, or around holidays, we dedicate extra time to these crucial steps to uphold our quality standards, which may extend processing to 5-7 business days. We believe thorough preparation is key to a worry-free delivery. You will receive an email confirmation once your order is placed and another notification once it has been processed and is ready to ship.


Shipping Time & Delivery

Once your order leaves our fulfillment center, transit begins. We partner with trusted carriers experienced in handling household goods. To ensure safe passage for your appliances, we utilize standard shipping services that prioritize secure handling over expedited speed. For domestic shipments within the United States, please allow approximately 10–18 business days for delivery. For international orders to destinations like Canada, the UK, the EU, and Australia, delivery typically takes 18–28 business days. These extended timeframes account for careful transit, necessary customs inspections for international parcels, and our commitment to minimizing the risk of damage. We currently ship to the United States, Canada, United Kingdom, European Union nations, and Australia. The available destinations will be clearly displayed during the checkout process based on your shipping address.


Shipping Costs

We are pleased to offer Free Shipping (US$0 shipping fee) on all orders with no minimum purchase required.

Shipping Details:

  • Shipping Fee: US$0 (no hidden costs).

  • Shipping Method: All orders are shipped via our standard shipping service.

  • Processing Time: Orders are processed within 3–5 business days (extended to 5-7 business days during peak seasons).

  • Delivery Time: Standard delivery takes approximately 10–18 business days for domestic (U.S.) orders and 18–28 business days for international orders, depending on the destination.

  • Coverage: Free shipping applies to all regions we currently ship to.

  • Delivery times are estimates. Actual delivery may be affected by destination, carrier operations, customs clearance (for international orders), weather, or other unforeseen events.

  • A shipping confirmation email with tracking information will be sent to you once your order is dispatched.

Every order qualifies—enjoy shopping with absolutely no shipping charges.


International Orders & Customs

For orders shipped outside the United States, please be aware that you, as the recipient, are responsible for any and all import duties, taxes (such as VAT, GST, or HST), and customs clearance fees imposed by your country's authorities. These charges are not included in the item price or shipping cost and are collected by the local carrier upon delivery. We recommend contacting your local customs office for information on potential fees before placing an order. Unclaimed parcels due to unpaid duties/taxes will be returned to us, and a restocking fee may apply if a refund is requested.


Delivery & Receipt

For your security and to ensure proper handover, we require an adult signature upon delivery for all orders. The carrier will typically make up to three delivery attempts. If delivery is unsuccessful, the package will be returned to our facility. Reshipment in such cases may incur additional fees. To prevent fraud and ensure warranty validity, we cannot ship to PO boxes, parcel lockers, or freight forwarding addresses. Please ensure your shipping address is a residential or commercial location where someone can receive the package.


Order Tracking & Customer Support

Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's journey. For any questions regarding your shipment, delivery estimates, or tracking information, our dedicated support team is here to help. Please contact us at service@electrovastore.com. We strive to respond to all inquiries promptly.


Special Circumstances

Please note that our processing and shipping times do not include weekends or public holidays. Operations, including shipping, may be paused during major holidays (e.g., December 24th through January 2nd), and notifications will be posted on our website. In cases of extreme weather events or other major disruptions affecting carrier networks, deliveries may be delayed for safety reasons. We appreciate your understanding and patience in such situations, as our priority is the safe delivery of your appliance.